If you have never booked a doctor at home, it helps to know what the visit looks like. The aim is simple: a proper consultation, in comfort.
Key points
- You share the patient’s age, problem, medicines and area, and we confirm a suitable time.
- Keep prescriptions, reports and a medicine list ready.
- The doctor takes a history, examines the patient and explains the plan.
- Home visits are for non-emergency care, and the doctor will tell you if a hospital is needed.
Before the visit
You call or message us with the patient’s age, the problem, current medicines and your area. We confirm the care needed and a suitable time with you. See how it works for the booking steps.
Keep these ready
- Old prescriptions and recent reports
- A list of current medicines, including supplements
- Any known allergies
- The full address, a landmark and a contact number
- An adult family member to be present
- A phone number for building security, so entry is smooth
During the visit
- The doctor asks about the history and symptoms
- The patient is examined and vital signs are checked
- The doctor explains what is likely going on
- Treatment is advised or prescribed as clinically appropriate
- Tests are arranged, including blood tests at home, if needed
- You are told if hospital care is the better choice
What a home visit cannot do
- Handle emergencies such as chest pain or severe breathlessness
- Provide X-rays, scans or surgery
- Replace hospital-level or intensive care
After the visit
You receive guidance on what to watch for, when to call again and what follow-up is needed. Keep the doctor’s advice and prescription together for the next visit. Read about our care standards for how we work.
Frequently asked questions
Who should be at home during the visit?
An adult family member or caregiver who knows the patient’s history and medicines is ideal.
Can a doctor home visit replace a hospital visit?
For many non-emergency problems, yes. For emergencies, or when scans or procedures are needed, a hospital is the right place.
How do I book a doctor home visit?
Call or WhatsApp us, or use the contact form. We confirm your area, the problem and a time.
Not for emergencies. Home healthcare does not replace emergency hospital care. In a medical emergency, contact emergency services or go to the nearest emergency department.